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(Senior/ Mid-Level) Salesforce Engineer - Service Cloud (f/m/d)
Published 2mo ago

Want to be a hero? - Join the #1 Global Leader in online food ordering and delivery!

We are looking for a Senior/ Mid-level Salesforce Developer (f/m/d) to join our Global Salesforce Team. Join us to build an in-house Salesforce ecosystem within Delivery Hero and our global entities. Our task is to understand the strategic business needs and to translate these into our Salesforce platform. So, we can create a dynamic but stable global architecture that is adaptable to local needs. If you're a creative problem solver who is eager to deliver solutions and hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

Your mission:

  • Design and develop custom applications in Salesforce Service Cloud  including but not limited to, Apex, VisualForce Pages, Triggers, JavaScript, Workflows, Approval Processes, Apex, assignment/escalation rules.

  • Work cross-functionally with other engineering teams, such as product development and Interface development.

  • Author technical design documentation that fully defines all application code and the underlying methodology for the design decisions made.

  • Contribute to conducting code reviews to ensure that code quality is at the highest level possible.

  • Troubleshoot issues, Identify complex problems and analyze potential solutions including workarounds as well as provide timely fixes.

Your heroic skills:

  • Design and develop custom applications in Salesforce Service Cloud  including but not limited to, Apex, VisualForce Pages, Triggers, JavaScript, Workflows, Approval Processes, Apex, assignment/escalation rules.

  • Develop high quality, reusable and maintainable code using Apex, VisualForce, SOQL, Apex Triggers and integrating force.com systems with third party systems for enterprises using SOAP, RESTFUL Services. 

  • Knowledge about Security models and techniques within the salesforce.com environment.

  • You are familiar with version control (Git) and SFDX.

  • Experience with developing custom Lightning Components using Aura and Lightning Web Components

  • Experience with Service Cloud Case Management, Lightning Knowledge, Live Agent, Omnichannel.

  • Experience in Database modeling, jquery, JSON, XML, HTML, JavaScript.

  • At least 2+ years’ work experience in Salesforce development projects and deep familiarity with Salesforce platform.

Nice to have:

  • Salesforce Developer Certification (Platform Developer 1, Platform Developer II, Service Cloud Consultant).

  • Bachelor’s degree in Computer Science, Computer Engineering, MIS or relevant subject.

  • Experience working in a multi-team environment is a plus.

  • Experience working with the agile development methodology.

Why Delivery Hero? 

  • Develop your skills with your educational budget for conferences and external trainings. 

  • Exchange ideas and meet fellow developers at regular meetups, in our active guilds and during our Global Developer Exchange Program.  

  • Join company parties, hackathons, cultural and sports events.

  • Work in diverse teams with colleagues from across the globe in English. 

  • Save responsibly with our corporate pension scheme. 

  • Daily fruits, cereals, beverages, tea and coffee in our lounges.  

  • Learn German with free classes, access our e-learning platform and participate in our inhouse trainings.

  • Enjoy massages, get your haircut in the office, join our free yoga classes or take a timeout in our nap room.

About us:

Delivery Hero Tech is playing an exceptional role in the large growth of our company. Our Tech teams leverage a diverse stack to create cutting-edge solutions which cover the full customer experience - starting with a great online search experience and ending with a real-time delivery at your doorstep. 

Read about the latest updates from our Tech & Product teams on our blog.

Delivery Hero is building the next generation global on-demand delivery platform. We have grown rapidly from inception in 2011 to become the world's largest food-ordering network and we’re now innovating and creating new verticals such as groceries, pharmacies, flowers and other convenience articles in multiple markets.

Our awesome international team already operates in 40+ countries worldwide and we are looking for the most talented people to join us on our mission to ‘always deliver an amazing experience.’ If you’re an enthusiastic problem solver and hungry for a new adventure, an exciting job and multicultural workplace is waiting for you in the heart of Berlin!  

At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.

Have we caught your attention? If you are looking for an environment where our company DNA is defined by our values, please send us your CV.

Find out more information on how to prepare for you technical interview here.

We’re looking forward to your application!